Trustly Unveils New Autogiro Service Offering Kivra Customers a ‘Smarter’ Way to Manage Payments

Trustly, the Swedish fintech company specialising in open banking payment solutions, has joined forces with Kivra, Sweden’s digital mailbox platform, to develop a new generation of Autogiro, the direct debit scheme for collecting krona-denominated payments from a bank account in Sweden.

Through the new Autogiro solution, Kivra and Trustly aim to enable users to register direct debit with a simple BankID confirmation, lowering the barriers to sign-up and making automatic payments easier. For businesses, the solution can drive more on-time payments, reduce administrative workload, and enhance the customer experience.

Kivra, which helps people handle their mail, sign documents, and pay bills, has amassed over 6 million users. By partnering with Trustly, the Pay by Bank solution provider, Kivra hopes to make automated payments smoother and more secure.

“Trustly is driving the development of open banking on a global scale, and Sweden — with its world-class fintech sector — is the perfect market to test new innovations,” said Johan Tjärnberg, Group CEO at Trustly. “Together with Kivra, we look forward to setting a new standard for the future of payments.”

With bank account details pre-filled, Autogiro can be activated instantly with a BankID confirmation. This process aims to minimise errors, as well as ensure a higher success rate for users signing up. Payments are processed automatically, while users maintain full control with notifications and spending limits.

For businesses, this solution also promises to improve cash flow, reduce the need for manual follow-ups, and lead to higher customer satisfaction by ensuring businesses see more invoices paid on time.

“With our enhanced Autogiro service, we can offer our business customers a smarter, smoother, and more efficient way to manage payments,” added Henrik Lönnevi, CEO at Kivra.

Launching in conjunction with Stockholm Fintech Week, energy provider GodEl already offers the solution, enabling its customers to make seamless payments via Kivra.

Rolling out Pay by Bank

The news comes shortly after Trustly announced a partnership with open payments platform Spreedly, to offer merchants full-service access to Pay by Bank to drive improved conversion rates and optimise payment efficiency across expanded regional and global markets.

Through the collaboration, businesses using Spreedly gain access to Trustly’s Pay by Bank capabilities, increasing Trustly’s market reach in the US. Spreedly’s range of payment gateways will give merchants access to Trustly’s platform without interruption to their existing payment infrastructure.

“Our collaboration with Spreedly represents a significant step towards a unified payments experience becoming the industry standard,” explained Ross McFerrin, VP of enterprise growth at Trustly. “By integrating Trustly’s Pay by Bank offerings with Spreedly’s orchestration platform, we’re providing merchants an all-in-one solution that allows them to choose the best payment methods to offer their customers while simplifying the complexity of payment integrations.”

By combining Trustly’s proprietary bank connectors and patented risk engine with Spreedly’s transaction routing, the two firms will provide merchants with reduced operational risk and improved authorisation success. Real-time Pay by Bank data and intelligent routing will also look to lead to a streamlined payment experience for consumers, driving higher conversion rates.