A / B Testing: The Most Powerful Way to Turn Clicks Into Customers
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How Your Business Can Use the Science That Helped Win the White House
The average conversion rate―the rate at which visitors convert into customers―across the web is only 2%. That means it’s likely that 98% of visitors to your website won’t end up converting into customers.
What’s the solution? A/B testing.
A/B testing is the simple idea of showing several different versions of a web page to live traffic, and then measuring the effect each version has on visitors. Using A/B testing, companies can improve the effectiveness of their marketing and user experience and, in doing so, can sometimes double or triple their conversion rates. Testing has been fundamental in driving the success of Google, Amazon, Netflix, and other top tech companies. Even Barack Obama and Mitt Romney had dedicated teams A/B testing their campaign websites during the 2012 Presidential race.
In the past, marketing teams were unable to unleash the power of A/B testing because it required costly engineering and IT resources. Today, a new generation of technology that enables marketers to run A/B tests without depending on engineers is emerging and quickly becoming one of the most powerful tools for making data-driven decisions.
Authors Dan Siroker and Pete Koomen are cofounders of Optimizely, the leading A/B testing platform used by more than 5,000 organizations across the world. A/B Testing: The Most Powerful Way to Turn Clicks Into Customers offers best practices and lessons learned from more than 300,000 experiments run by Optimizely customers. You’ll learn:
What to testHow to choose the testing solution that’s right for your organizationHow to assemble an A/B testing dream teamHow to create personalized experiences for every visitorAnd much more Marketers and web professionals will become obsolete if they don’t embrace a data-driven approach to decision making. This book shows you how, no matter your technical expertise.
Publisher : Wiley; 1st edition (July 17, 2015)
Language : English
Hardcover : 208 pages
ISBN-10 : 1118792416
ISBN-13 : 978-1118792414
Item Weight : 2.31 pounds
Dimensions : 6 x 0.66 x 9 inches
Customers say
Customers find the book’s content instructive, informative, and illustrative. They also describe the book as concise and written by experts who know. However, some customers feel the book has limited content depth.
AI-generated from the text of customer reviews
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Jaime Montoya –
Concise and written by experts
I give it five stars because the book is concise and written by experts who know what they are talking about. They had access to success stories from popular companies.This book is for people who have website with sufficient traffic to perform the experiments.I liked the fact that the book writer is even the founder of Optimizely, the popular tool for A/B testing. He can talk with authority. It is not just theory. Optimizely is a successful and trusted tool. I did not like the chapters about statistics at the end. I would look for different books for that topic, but it was okay to include that to show that A/B testing is based on scientific approaches.Great book if you are totally new to A/B testing. It also gives some good ideas about things to test.
Ron Kohavi –
Fun non-technical introduction to A/B testing
As someone who has been running controlled experiments (e.g. A/B tests) for over 10 years at Amazon and Microsoft, I found it fun to read with motivating examples that are easy to understand by anyone thinking of trying A/B testing.This is a book that is great to convince an org to try A/B testing, but don’t expect it to explain the technical side and the pitfalls, which you might find in peer-reviewed papers like these on exp-platform:- Controlled Experiments on the Web: Survey and Practical Guide- Seven Rules of Thumb for Web Site Experimenters- Trustworthy Online Controlled Experiments: Five Puzzling Outcomes Explained- Online Controlled Experiments at Large Scale- Unexpected Results in Online Controlled ExperimentsSome things that are could be improved:- The Overall Evaluation Criterion (OEC) is not just a measure of success. This is critical and the authors’ experience with simple funnels may be limiting here. In more complicated scenarios, coming up with a good OEC that is predictive of future success is harder. For example, search engines don’t directly optimize for query share and revenue (see pitfalls paper above).- The use of A/B testing is not just for front-end features. There are great examples of back-end improvements, such as relevance for search.- One of the more important observations by groups doing A/B testing is around the importance of web site performance, which is absent here.- The authors suggest an incorrect procedure for ending experiments: “Once the test reaches statistical significance, you’ll have your answer” and “When the test has reached a statistically significant conclusion , the tester sends a follow-up with results and the key takeaways.” This procedure will have more false positives than expected. The correct procedure is to determine the duration in advance (e.g., a full week or two), then check for stat-sig at that point.
WU. –
Basic, yet still very informative and readable.
***WARNING***This book (and the parent company the authors run – Optimizely) is heavily criticized in what is perhaps THE book on A/B testing and running trustworthy online experiments (“Trustworthy Online Controlled Experiments”). The authors suggest peaking at p-values in order to stop tests early once statistical significance has been reached. There are articles about it such as “How Optimizely -almost- Got me Fired!”.As of the writing of this review, the people at Optimizely have corrected their evaluations and added A/A testing to their glossary in the later editions.———Review———–Fifty-thousand view of what A/B testing is, why it is important, and how it is used by the likes of the Clinton-Bush foundation, ETSY, Chrome, IGN, and political campaigns.Early on, the authors lay the ground rules and spend the rest of the book reinforcing their points through several relevant industry examples.Read it if you need the basics and only the basics. Skip it if you need the nitty-gritty details.Recommended for a light read with plenty of use-cases!
Robert GG –
Quick Read – lots of useful data – story format is great
Well worth reading if you are in any way involved with website design, testing, and/or optimization. The book is a collection of true “stories” of experiences of the founders of Optimizely and their clients. This style of written makes the concepts and data extremely easy to take in. You’ll end up with several actionable ideas for sure!
AJ –
Good, very concise
I have been optimizing landing pages for about seven years.A/B testing can often be somewhat of a dark art. Numerous public articles & blog posts cite tests with sample sizes so ludicrously small you are left wondering if the writer completed high school math. Not here, in this book the authors stick to mass scale examples, with full color before and after shots.All of the big points fit in exactly with my personal experience — such as things like removing elements rather than adding them.The big problem with this book is the big print. I read it very, very fast. I will not even say how fast less this review seems unbelievable. No complaints, a few small things already are sticking out in my mind, leaving me certain that the book will pay for itself both in cost and time. Considering I once paid $500 for a book on landing page optimization many years back..A/B testing, and user experience optimization in general, is a big topic. It is a scarce topic as well. There are only so many people who have access to the millions of humans it takes to perform a truly mass scale, long term iterative optimization. The authors aren’t releasing any deep optimization secrets, but they are pointing you in the right direction to tackle this utterly complex subject.
JBD –
A/B Testing is the single most important under utilized discipline in digital marketing
This is a great, easy to read guide to A/B testing . Digital marketing is custom built to test one idea against another with near instantaneous results. Read how A/B testing helped Netflix grow to become the leading online content provider and helped Barack Obama raise millions. Even better, it will give you dozens of ideas that you can use to improve your own web site. FYI, this is a book that I give clients to read…
Mr Joe Booth –
a good overview of a / b testing but lacks details
I was hoping for more detail on statistical significance and what not. It is also very web focused which feels dates in today’s mobile world
A. Lucas –
Not really substantial. A lot of “nice” stories to fill the pages and a lot of screenshots. Obviously written to make some quick dollars. Even for those who don’t want to learn about methods: You will not learn much by reading this book.To learn about the method and its traps better read Dombrowski, Alex P. (2020): Fundamentals of A/B Testing (very good for data scientists, those who have to really do those tests).
Impartialist –
Excellent work
Mrpaiva –
Antes desse livro eu sabia que testes A/B eram importantes. Agora não só estou mais certo sobre isso, como aprendi a ser mais crÃtico e a entender que cada detalhe conta.
Sylvain P –
Ce livre est ennuyeux, une check-list aurait certainement suffi. Ce qui est fait vers la fin dans environ 5 pages. Je me demande pourquoi avoir fait un livre ?
Jamie O’Shaughnessy –
If you are involved in AB or multi variant testing already, I’d be surprised if you’d learn anything from this book. The content is good, although somewhat padded by success stories (with no data provided), but it is much more a high level overview of the subject. As such, I would say its suited less at the serious practitioner and more at marketing folks who want to understand this way of working. For that it is likely good.This is a serious subject, complex to really appreciate the details and its a shame this book didn’t stretch to that.