Certified Refurbished Echo Show 10 (3rd Gen) | HD smart display with motion and Alexa | Glacier White

Amazing
Works amazingly, had it hooked up before it even arrived at my door! Easy to set up! Everything needed to hook up was included, sounds and pictures are amazing! Connected immediately when plugged in!

Love it!
Worth your $ and so great that you can manage everything from one place and the cameras from drop in is amazing!!!

Great product, but expected better for the pricetag.
I own many Echo devices, but this was the first Show device I’ve purchased. I primarily wanted to use this as a central hub in the kitchen and have the option to control our smart home devices from a central point, too.Overall, the Show 10 works really well. The display and sound quality are fantastic, so I’d definitely recommend if you plan to watch video or stream music regularly from it.As a smart home hub, it does OK. The device dashboard is nice and the screen size is great for that purpose but, like Fire tablets, the device can be pretty slow at bringing up screens when asked.The motion capability is really useful for video calling, and we use the Show in a fairly long room, so it is good to be able to see the screen from multiple spots. It is also a nice feature if you want to use the camera as a security device, too.Annoyingly, despite multiple recalibrations, the detection is always a little off and the screen will swing slightly past directly where I’m standing. It’s not enough to prevent easy use of the device, but I expected more precision out of a state of the art device with this price tag.The lack of ability to self-tilt is also a drawback since I have young children. Oftentimes, when they talk to the device and I happen to be in the kitchen, the device will swing to look at and move with me instead of them.By far my biggest disappointment, though, has been the voice recognition/activation. It feels like a step back from older Echo models. Often, I have to directly face the device and speak loudly in order to get it to pay attention and sometimes it doesn’t even understand the command.I have an old second gen Echo in a completely different room that I had to change the wake word for because it consistently picked up the commands, even amidst background TV noise, far better than this device does.Overall, I like the device and don’t regret the purchase but, unless the motion capability is a necessity for you, it’s absolutely not worth it’s full price given the issues it has. I bought a refurbished version because of the high price point, but even then, I still think isn’t value for money compared to other similar products, like the newer Fire tablets.

Ads, ads, ads – and not a security camera when you’re away
So, this thing is otherwise really cool, and at first it only had the very occasional ad, but now it’s like every 3 slides is a @#$& ad! I really do not want ads in my living room.And, there’s no way to get rid of them. With the Fire Tablet, you can pay extra and ditch the ads, but with the Echo Show, you can’t. Until Amazon fixes that and lets us unsubscribe from ads, I will not be buying any other Echo Shows.The bombardment of ads is so absolutely annoying and tacky, I’m only giving this one star. If I could opt out of the ads, I’d give the thing 4 stars.And as to the security camera feature – how you can access the camera and use it to look around your house – really cool idea, but it only works if your phone is on WiFi. It will never load the camera feed if you’re using mobile data, and there’s no way to tell it to allow this. I don’t know about you, but when I’m away from home, my phone is rarely on WiFi. This ability to check in on my home with the camera while I’m away was one of the draws to me deciding to buy this, and it isn’t even practical since your phone has to be on WiFi. I’m using an Android phone, so I can’t say if the iOS Alexa app has the same issue or not.Oh, here’s another negative, it applies to all Echoes: it can’t control Fire TV devices that aren’t on the same account it is. In my Amazon Household – you know, linked accounts sharing Prime – the Fire TVs are on my husband’s account because they are the gadgets he wanted and uses, and the echoes are on my account because they’re the gadgets I wanted and use. Well, I can’t tell Alexa to do anything with the Fire TVs, even if we say “switch account” to get into hubby’s, unless I either move all the Echoes to his account or all the TV’s to my account. Meanwhile, the Echoes can control our Roku TV just fine!