eufy Robot Vacuum 11S MAX, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner, Cleans Hard Floors to Medium-Pile Carpets, Black

Great and Easy to Use!
Background: I have a shedding dog, so I bought this in hopes that by running it every-day, it would pick up on some of the dog hair on the floor.What I like:-VERY easy to use.-easy to follow instructions-has a sticker on the bottom so if it ever stops and beeps, you can flip it over and it says exactly what the beeps mean (one beep means one thing, two beeps means another–which is SUPER helpful!).-color on top clearly shows what mode it is in (blue-ready to go, orange-needs to charge, red-problem to fix-such as emptying the tray).-very quiet. I can work on stuff with it in the room and it does not bother me at all (my dog also does not mind it).-works great on white carpet and easily transitions from my living room to dining room (which has a slight bump).-when its low on battery, it does not die where it is at, it just turns off the vacuum then finds the home doc and charges itself.-just works really well. I run it everyday and I am impressed by how much stuff it gets (especially when it goes under things such as the couch).-if it gets caught on a cord, it usually takes 5-10 seconds but then it stops the suctioning and moves away (releasing the cord or other item). However if you have a small cord you should put it up (and you should regardless, I just noticed it doing this a few times and thought it was neat, but I do try to pick up all cords).What could be improved:-nothing really in particular to this.-It does not work well on anything black, but this is true for all robot vacuums. It sometimes gets stuck when it goes on the black carpet we have with the black chairs (I suspect because it can not detect them), but this has not happened often. My dog has a black mat for her food and water and it always bumps into it and spills the water, but again, this would occur with any robot vacuum.-Also, make sure the doc is against a wall because otherwise it will move and never charge (self explanatory, but I did not do the first time and it kept trying to doc and was just pushing the doc around the floor).-Finally, you do have to dump out the vacuum particles almost every time you run it (if you do a full circle/battery cycle). It is really easy to dump and beeps when it needs to be emptied. Again, nothing really negative, just something to note.Overall, I really like this! It does a nice job cleaning up the dog hair and other things that get on my floor and saves me a lot of time not vacuuming daily. If you have a dog, I would watch them with this first before you use it. My dog was initially scared of it but sniffed it’s “butt” and now they are cool and she does not mind it at all. Pleased with this product and would recommend! :)**UPDATE**On another note, Eufy has amazing customer service! I received an email from them addressing each of my “what could be improved” components with more information on the product. Very impressed.

One-week review: not fully automatic, but well worth the price
Here’s our preliminary review, after less than one week of use:We have a 2,050 foot single-level Southwest style house, with saltillo tile throughout, plus a few throw rugs. We divide the house into three sections and do one at a time: (1) master bedroom suite, including BR, bath and walk-in closet; (2) living room, main hall, kitchen and dining room; and (3) guest part of hall, our two offices, guest bathroom and laundry.If you expect Robby the Robot from Forbidden Planet, you’re going to be disappointed. But if you work with your Eufy and consider its limitations, you’ll find it a very good tool to make vacuuming much less of a chore and even kind of fun. It does a fine job on dust bunnies and the fine mineral dust that’s ubiquitous in Northern NM. We don’t have pets so don’t have much hair on our floors.We prep each section of the house by removing as many chairs, floor lamps and clothes trees as we can move easily. We remove or put up all throw rugs and any electrical cords, bedclothes or other droopy items that might drop into Eufy’s reach. (It hung up only once, on a thick speaker cable under the TV table.)This prep takes less than five minutes per section. We did try Eufy on one small, thick wool throw rug. It didn’t get stuck, but it scrunched the rug a bit, so we decided it’s easier to clean our few throw rugs by shaking them outdoors and/or laundering them.We divide off each section of the house by closing the master-suite door and/or putting a laundry basket and small stool athwart the hall. This “blocking” worked well.We installed the charging station in the master suite, the only place where we could find free wall wide enough to satisfy the instructions. To vacuum the other sections, we “walk” Eufy to them, using the directional buttons on the remote control, while picking up any visible debris along the way. This takes less than two minutes.The Eufy is not fully programmable and seems to work at random, guided only by bumping into things (or not, if its sensors see walls or flat furniture surfaces first). It can be frustrating to watch it as it goes over the same ground repeatedly. But after leaving it alone for more time than we had patience to watch it, we have the impression that it covers most of the necessary ground.If it misses a spot, you can guide it there with the remote control or use the spiral-path “area” feature. We haven’t tried that yet, but the edge feature works like a charm to clean up nearly all the dust bunnies, which invariably hug a room’s edges. We also love watching it move effortlessly under beds, futons and tables to suck up the dust bunnies and crumbs there. Eufy bumps a bit over the edges of our saltillo tile, making a noise like a train on old-fashioned tracks, but we think the many small bumps will not harm it.When we’re ready to retire it or it’s done, we walk it back to the charging station the same way. Actually, it finds its way “home” from just a few feet from the charging station. But you have to be careful with walls: the charging station’s “here I am” radio signal apparently will go through sheetrock, causing Eufy to try to walk through walls.So far, we’ve run Eufy a little shy of two hours (not on its high-suction setting) without getting the breathing-orange “charge-me” signal. It seemed to slow down a bit toward the end, but not fatally.We’re happy so far with this procedure. With about five minutes of setup per section, that’s about a quarter-hour for the whole house (on three separate days). It saves us all the pushing, dragging and lifting of a much heavier machine—a welcome relief for seniors. And it cost about 150% of what we usually pay for a single professional, full-house cleaning.After we learned how to remove the dust bin, we haven’t had to lift Eufy at all. When Eufy gets through, the floors seem to have none of the fine grit and dust that sometimes remain even after professional cleaning. (We often walk around with bare feet inside, even in winter, as we have floor-based radiant heating.)Eufy’s micro-filter and dust bin are less than a tenth the size of those in full-sized vacuum cleaners. So it stands to reason they need to be cleaned far more often. We’ve marked page 18 in the manual, which contains the parts-cleaning schedule, and so far we’ve followed it religiously. We clean the dust bin in the garage, to avoid contaminating the house, and we use a soft-bristled new paint brush (1.5” wide) to clean the filters (especially the delicate HEPA clone). The paint brush seems to work better for the fine dust than the included brush.The only thing that can go wrong at this point is a breakdown. We’ll try to remember to edit this review if we have one. But if Eufy continues to work the way it has this first week, we’ll count it among our valuable basic appliances.UPDATE AFTER NEARLY THREE MONTHSWe’re still just as happy with Eufy as before, and we learned three useful things. First, Eufy got stuck under our shoe rack in the master-bedroom walk-in closet, so we now block it off. Second, Eufy’s edge-cleaning mode is its most effective and useful, and it uses the most power, so we make it the first step in each section of our house. Then we do the random mode, with occasional look-ins. Finally we do manual touch-up and guide Eufy to the charging station manually, using the remote.Third, we like Eufy so much that we don’t want any trouble, so we clean the rollers and the dust bin after every use. (Long hair on our bare floors tends to get caught in the rollers.) This takes about five minutes.

Update, May 15, 2024: Today the new battery lasted 100 minutes.Update, May 8, 2024: I sent an email to the manufacturer explaining the battery situation and they sent me a new battery under warranty.Very poor manual because of very small illustrations which are not the same as on the robot, plus does not explain how to delete a setting. A fairly good robot though, cleans well but tends to remain in larger rooms, it starts in the living room of 1,500 sq.’ apartment, manages to find the bedroom, but once it exits the bedroom it does not go back to finish the bedroom and washroom. My fix for this is to put it in the bedroom and close the door and let it run until it finishes the bedroom, then take it to the living room. It does not clean near the charging station. Very quiet, bumps very gently. When it is working beside you, you can still hold a conversation.It is very easy to clean the waste bin, roller, wheels and filter. I clean it and wipe off the machine each time I use it, which is twice a month. I find this vacuum very easy to use and clean. It usually runs for about 1.5 hours, then recharges.For $200.00 Canadian it is an okay value. It does not have the headaches and problems associated with programming using cell phones. I understand why manufacturers went that route, but it isn’t good.TIPS: do one room at a time. The reason is that the robot learns the room and wastes less time learning multiple rooms. Give it plenty of time to fully recharge between uses. CLEAN IT, CLEAN IT, CLEAN IT after each use – remember to do the wheels, they pop out so easily.

Pleasantly surprised that the hair cutter works very well (three cats and a dog means it runs a lot!)Other than that, it’s pretty on par with most robo vacs. Lidar mapping works well, suction is adequate, and the self emptying does a thorough job. The game changer is the hair cutter.